Terms and conditions

Terms of Service

Article 1 – Communications

The main purpose of Nature for Kids is to offer parents a wide range of 100% non-toxic, eco-friendly, zero waste, zero plastic items, selected for their respect for children's health but also for the environment. The objective is to help them adopt eco-responsible and sustainable consumption in order to reduce the impact on the planet. Nature for kids therefore favors electronic communications, in addition to providing a telephone service via our customer service department accessible by telephone at the times mentioned on our sites. As part of our contractual relationship, you agree that all agreements, information, invoices, disclosures and other communications that we send to you electronically fulfill all legal obligations to communicate in writing, unless a specific mandatory law imposes another mode. Communication.

The data recorded by Nature for kids constitutes proof of all communications, transactions and payments between Nature for kids and its customers. These data are stored by Nature for kids under reasonable security conditions on a durable and reliable medium and are available on request.

Article 2 – Minors

Nature for kids does not sell to under 18s. Products intended for children must be purchased by persons over the age of 18, adult. Minors (children) can only place an order under the supervision of a responsible parent or guardian.

Article 3 – Account

Whether you are a consumer or a professional, you must create an account to order Nature for kids products. To do this, you will need to enter your first and last names and a valid email address. You will also need to register at least one delivery address.

You are responsible for the validity and completeness of the information associated with your account. You must inform through "your account" on the natureforkids.eu site of any useful information concerning you.

When you use the natureforkids.eu site, you are responsible for maintaining the confidentiality of your connection parameters (username and password), access restrictions to your computer and other equipment (anti-virus, firewall, …) and to the extent permitted by applicable law, you agree to be responsible for all of your activities that have been conducted under your account or with your password. If for any reason you believe that your account has been corrupted or if you have reason to believe that your credentials have been stolen or may be used in an unauthorized manner, notify us immediately. our customer service by one of the means made available to you.

For security reasons, we ask you to change your password regularly (every 3 months at least) and not to use one of the 5 previously used.

We reserve the right to refuse access or terminate your account if you are in violation of applicable laws, these Terms of Use or any other terms, conditions, guidelines or policies of Nature for kids .

Article 4 – Catalog and service

In order to constantly improve its catalog and/or its services, Nature for kids reserves the right to make changes to its product catalog, to the services offered as well as to the sites, both concerning its online store and to his blog.

Article 5 – Applicable law and force majeure

Nature for kids will do its best to try to settle any dispute amicably, in the interest of all parties. To this end, contact patrick@natureforkids.be directly to report any problems. If you are not satisfied with the dispute resolution method and wish to appeal to the competent courts, the contract is governed by Belgian law.

If you are a consumer and your habitual residence is located in a country of the European Union, you also have rights protecting you under the mandatory provisions of the law applicable in your country of residence. You agree to submit all disputes arising from the commercial relationship between you and Nature for kids to the exclusive jurisdiction of the courts of the city of Namur in Belgium.

The European Commission also provides an online dispute resolution platform which you can access at

https://ec.europa.eu/consumers/odr/.

Terms and conditions

Access to the site www.natureforkids.eu and its use are subject to these general conditions. The customer is required to read the terms and conditions carefully before placing an order.

Identification of the Nature For Kids service provider

Nature for kids®

Address :
 Rue du Clair Val 28
5020 Suarlée (Namur)
Belgium

Company number: 0883.925.564
VAT number: BE0883.925.564
Telephone: 0032 (0)468 45 53 60
Email: patrick@natureforkids.be
Belfius bank account: BE48 0689 3224 7627 - BIC: GKCCBEBB
Triodos bank account: BE53 5230 8107 0453 - BIC: TRIOBEBB

Terms of Sales

Article 1 – Object of the contract

The purpose of these general terms and conditions of sale is to establish the contractual relationship between “ Nature for kids ® ” (trade name used by Patrick Devos, independent natural person, hereinafter referred to as Nature for kids ® ), whose head office and logistics are located rue du Clair Val 28 at 5020 Suarlée (Namur) in Belgium , registered in the register of natural persons (RPP) under number 0883.925.564 and the CLIENT, whether the latter is a consumer or a professional.

Nature for kids ® can be contacted on +32 (0)468 45 53 60 or patrick@natureforkids.be for the online store or hello@natureforkid.eu for the blog.

Any order of a property through the online store of the site www.natureforkids.eu (hereinafter referred to as the website) or any request for a post on the blog www.natureforkid.eu (hereinafter referred to as the ) or any order to Nature for kids ® through any other sales channel by the CUSTOMER implies his unreserved acceptance of these General Conditions of Sale as well as the acceptance of our confidentiality policy.

Nature for kids ® reserves the right to modify its general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the CLIENT.

Consequently, the CUSTOMER acknowledges being fully informed of the fact that his agreement concerning the content of these general conditions does not require the handwritten signature of this document, insofar as the CUSTOMER wishes to order online the products presented within the framework of the store. website or submit a post. The CUSTOMER will be informed of this during the purchase process on the website and must express his consent by clicking before concluding his order.

Please also consult our policy for the protection of your personal information, our Cookies policy and our policy concerning advertisements to understand how we collect and process your personal information in the context of your use of our sites natureforkids.eu and natureforkid.eu.

These general conditions are the only ones applicable and prevail over any other condition.

Article 2 - Definitions

Natureforkids.eu is an online sales site that offers services and products that comply with the Nature for Kids ® quality charter.

Natureforkid.eu is a blog or blog, that is to say a website made up of posts agglomerated over time and often classified in reverse order (the most recent first). Each post (also called “note” or “article”) is – like a logbook or a diary – an addition to the blog. In this case, the natureforkid.eu site offers articles, quotes related to the natureforkids.eu site.

The CUSTOMER is an actual or potential buyer of goods or services offered by a company. The CLIENT can be a natural person or a legal person.

The PROFESSIONAL is any natural or legal person who does not correspond to the definition of consumer given above.

The SELLER is Nature for kids ® .

PRODUCTS are all items offered for sale or rental by Nature for kids ® via its natureforkids.eu website.

The SERVICE is an activity or a service subject to essentially intangible exchange and which does not give rise to any transfer of ownership. A service can sometimes be associated with a physical product.

Article 3 – Application and acceptance of the general conditions of sale

The main characteristics of the Products and Services and in particular the specifications, illustrations, composition, instructions for use and indications of dimensions or capacity of the Products, are presented on the site www.naturefrokids.eu which the customer is required to take note of. Before ordering. The choice and purchase of a Product or a Service are the sole responsibility of the CUSTOMER. Product offers are valid within the limits of available stocks, as specified when placing the order. These general conditions of sale are accessible at any time on the site www.natureforkids.eu and will prevail over any other document.

An order will in all cases imply the express and irrevocable acceptance of these general conditions by the CLIENT. The latter will receive in the confirmation email a link to the general conditions in a format that can be saved or printed.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the CLIENT.

Article 4 – Costs and methods of delivery and payment

Any delivery costs are indicated in the order summary on the website before the customer pays for it. At this stage, the CUSTOMER can still modify his means of delivery. These costs are also included in the confirmation email. Nature for kids ® undertakes to make every effort to ensure that delivery is made within a maximum of 5 working days in Belgium and a maximum of 8 working days in Europe to the address indicated by the CLIENT or to the collection point chosen. by the customer. For security reasons, the CUSTOMER may be asked to present proof of identity upon delivery. In the event of a first absence during the passage of the carrier, a new presentation will take place and the CUSTOMER will be notified by a notice of passage. In the event of a second absence, the package will be made available at a collection point near the destination. No compensation may be claimed by the CLIENT in the event of late delivery, even in the event of force majeure. Nature for kids® is not civilly liable for any damage caused by delays in delivery.

Upon delivery, the customer verifies and agrees to the information and data included on the invoice. It also confirms that the products delivered, as far as it is visible, conform to the description that Nature for kids ® has made of them and that they are suitable for the usual use of such products. Any defects must be communicated to the carrier or collection point. No complaints will be accepted after receipt. In the event of a package that is too damaged, the CUSTOMER must refuse it and immediately notify Nature for kids ® customer service. If, when opening the package, certain products do not conform to the order, the CUSTOMER must also immediately inform Nature for kids ® customer service .

Article 5 – Prices and information on the site

All the prices of our products mentioned on the website are indicated in EURO all taxes included, excluding shipping costs. These prices may be modified at any time and do not include, where applicable, delivery and shipping costs which are invoiced in addition and which are the responsibility of the CUSTOMER (unless special conditions indicated on the site) and are communicated before concluding your order. The prices paid by the CLIENT are those mentioned on the site at the time of the confirmation email, except in the event of an obvious error. These prices are firm and non-revisable during their period of validity but the Seller reserves the right, outside the period of validity, to modify the prices at any time.

The summary table of your order indicates the total amount, including any shipping costs, any reductions deducted, which will be invoiced to you. They are displayed, taking into account your choice of delivery method and delivery address.

The photos and other illustrations used to present the products have no binding value and may present products or elements not included in the price offered.

The information on the products is given for information purposes and in order to best describe them. The CUSTOMER is advised to comply with the instructions for use and maintenance advice for the products, in order to avoid their premature deterioration.

Article 6 – Orders

It is up to the CUSTOMER to select on the website www.natureforkids.eu the products he wishes to order, according to the following terms:

The CUSTOMER connects to his CUSTOMER account. He chooses a Product that he puts in his basket, Product that he can delete or modify before validating his order and accepting these General Conditions of Sale. The Service must be added to the basket during the first order. The CUSTOMER will then enter their details and choose the delivery method. After validation of the information, the order will be considered final and will require payment from the CLIENT according to the terms provided.

Product offers are valid as long as they are visible on the site, within the limits of available stocks.

The sale will only be considered valid after full payment of the price. It is the CLIENT's responsibility to check the accuracy of the order and immediately report any errors to customer service.

The CUSTOMER will then receive an order confirmation message containing the important elements of the items chosen. It is this confirmation message that concludes the sales contract between the CLIENT and Nature for kids ® . The CUSTOMER is required to check his spam folder if he should not receive any message after placing an order.

For ecological and simplicity reasons, Nature for kids ® does not send a paper invoice. On the other hand, an ecological delivery note* will be attached to the package. This can be used as a plantation (see instructions on the back of the delivery slip). The CUSTOMER accepts that the Invoices are made available electronically via the www.natureforkids.eu website, in "My account". If the CUSTOMER wants a hard copy, he can either go to his account or request it from Customer Service by sending them an email to patrick@natureforkids.be.

For the CLIENT's safety and to meet its legal obligations, Nature for kids ® reserves the right to request additional information from the CLIENT before confirming an order. Nature for kids ® also reserves the right to refuse to confirm an order in the absence of a response deemed adequate.

Any order placed on the site www.natureforkids.eu constitutes the formation of a contract concluded at a distance between the CUSTOMER and the Seller.

Any cancellation of the order by the CLIENT will only be possible before the delivery of the Products (regardless of the provisions relating to the application or not of the legal right of withdrawal).

The Seller reserves the right to cancel or refuse any order from a CUSTOMER with whom there is a dispute relating to the payment of a previous order.

The CUSTOMER will be able to follow the progress of his order on the site.

(*) The delivery note is printed on seeded paper (poppies, honey flowers or forget-me-nots).

Article 7 – Direct order via the “Buy with PayPal” button

The direct order allows you to place an order directly for a single product. After logging into their PayPal account, the CUSTOMER must log into their Customer Account. The CUSTOMER can then select his delivery method, enter a possible reduction code and validate it, then finalize his order. Only the selected product will be paid for and shipped. In this order mode, it is not possible to add another product or modify the quantity.

Article 8 – Payment

Payment of the full price must be made at the time of your order. At no time can the sums paid be considered as a deposit or down payment.
Nature for kids ® offers the means of payment as indicated on its site. The CUSTOMER acknowledges having all the necessary authorizations to use the means of payment of his choice.
Nature for kids® reserves the right to delay or cancel an order in the event of incomplete payment or a problem in the execution of payment for the order.

Article 8 Bis - Payment using Sodexo Checks (consumption checks or eco-cheques

Only for Belgian residents !

Nature for kids being a retail business located in Belgium and more precisely in the Namur region, we accept your "consumption vouchers" and your "eco-cheques" issued by Sodexo in PAPER FORMAT .

Please follow the instructions below carefully.

Regarding CONSUMER CHECKS in paper format, they have a face value of €10/cheque. You can only pay with a multiple of 10€ and Nature for kids cannot refund you if you pay more than necessary. For convenience, for eco-vouchers, they must also be used with a multiple of €10.

  1. Payment with CONSUMPTION CHECKS or ECO-CHECKS cannot technically be combined with any other discount.
  2. If you are the beneficiary of an advantage, a reduction voucher or a gift voucher , please send us your order by e-mail and specify your reduction code as well as the amount of the check(s) that you wish to use on our site at the following e-mail address: patrick@natureforkids.be . We will thus be able to make your reduction coexist with your Sodexo voucher(s). We will send you an email containing your order and the balance to be paid (total deducted from the amount of the Sodexo check(s) you wish to use as well as your reduction) by bank transfer to our account within 3 working days from the sending of the e-mail by our order department.
  3. If you do not have a reduction code , please refer to the table in point 7 to enter the code equivalent to the amount of checks you wish to use.
  4. In all cases , checks must be deposited or sent to our head office : Nature for kids, Rue du Clair Val 28, 5020 Suarlée within 5 working days from the date of your order. Whether it is made directly via one of our sites www.natureforkids.be or www.natureforkids.eu or by e-mail (see point 2).
  5. Upon receipt of the checks and your additional payment , Nature for kids will send you your package with the shipping method you selected when finalizing your order.
  6. If you select one of the codes in point 7, but you do not send or deposit any Sodexo checks or they reach us late (even if you are not responsible for this delay), your order will be canceled and any amount paid will be refunded to you via the same means of payment that you used to finalize your order.
  7. Table of codes to use:
  1. Total amount of checks (multiple of 10) - € Minimum purchase amount - € Code to use
    10€ 10€ SODEXO-10
    20€ 20€ SODEXO-20
    30€ 30€ SODEXO-30
    40€ 40€ SODEXO-40
    50€ 50€ SODEXO-50
    60€ 60€ SODEXO-60
    70€ 70€ SODEXO-70
    80€ 80€ SODEXO-80
    90€ 90€ SODEXO-90
    100€ 100€ SODEXO-100
    110€ 110€ SODEXO-110
    120€ 120€ SODEXO-120
    130€ 130€ SODEXO-130
    140€ 140€ SODEXO-140
    150€ 150€ SODEXO-150
    160€ 160€ SODEXO-160
    170€ 170€ SODEXO-170
    180€ 180€ SODEXO-180
    190€ 190€ SODEXO-190
    200€ 200€ SODEXO-200
    210€ 210€ SODEXO-210
    220€ 220€ SODEXO-220
    230€ 230€ SODEXO-230
    240€ 240€ SODEXO-240
    250€ 250€ SODEXO-250
    260€ 260€ SODEXO-260
    270€ 270€ SODEXO-270
    280€ 280€ SODEXO-280
    290€ 290€ SODEXO-290
    300€ 300€ SODEXO-300
    350€ 350€ SODEXO-350
    400€ 400€ SODEXO-400
    450€ 450€ SODEXO-450
    500€ 500€ SODEXO-500
    more than 500€ send e-mail to patrick@natureforkids.be According to arrangement with Patrick from customer service
  2. The above codes cannot be combined.

    Any cheating or fraud will result in the exclusion of the customer and the unilateral deletion of his account, in accordance with our general conditions of sale.

    Article 9 - Delivery

    Section 9.1 – General

    Nature for kids ® has the carrier of the customer's choice deliver the products purchased on the site to the address provided by the CLIENT as mentioned on the order form. Nature for kids ® cannot be held responsible for delivery errors and does not bear the additional costs relating thereto in the event of an error in the address entered by the CLIENT. Nature for kids ® informs at the time of the order an indicative expected delivery time taking into account the available stocks, the time of preparation of the order and the delivery time as planned by the carrier.

    Delivery costs are mentioned before confirming the order and included in the total price of the order indicated in the confirmation.
    Nature for kids ® cannot be held responsible for delays in delivery attributable to the carrier, fortuitous event or force majeure. Nature for kids® assumes no responsibility for the consequences of such delays. In case of delay, the customer can of course ask to modify his order or cancel it, in accordance with the provisions of articles 12 and 13 of these conditions.

    Article 9.2 – Delivery problems

    The CUSTOMER must inspect the products delivered upon receipt and in the presence of the carrier, and must immediately notify the carrier of any apparent damage (damaged packaging, partially open, etc.). Any problem related to the delivery must also be communicated to Nature for kids ® (via customer service or directly via the chat present on the site) within 3 days of receipt of the product, ideally with photos of the damaged shipment.

    Nature for kids ® , in accordance with its Quality Charter, makes every effort to best meet the CLIENT's expectations. It could still be that an error slips into an order. Problems related to the products delivered (order error, expiry date expired, wrong quantity, ...) must be clearly reported within 14 days of receipt of the package to patrick@natureforkids.be. We will send you an acknowledgment of receipt. After this period, Nature for kids ® can no longer intervene other than within the framework of its return policy.

    Nature for kids ® will contact the CLIENT to solve the problems encountered. Nature for kids ® guarantees the reimbursement or exchange of products sent by mistake and returned in accordance with our return policy. The costs of delivery and return (for products returned according to the prescriptions of Nature for kids ® ) will also be borne by Nature for kids ® .

    Article 9.3 – Non-receipt of the package

    The CLIENT must report any delay in delivery to patrick@natureforkids.be.

    If the carrier cannot deliver the package due to the CLIENT's absence and the CLIENT does not pick up the package at the depot by the carrier, the package will be returned to Nature for kids ® in accordance with the carrier's procedures. If applicable, the order can only be returned to the CLIENT after receipt by Nature for kids ® of the original package (or reimbursement by the carrier in the event of loss or damage). The cost of returning the initial shipment and delivering this second shipment will be borne by the CLIENT.

    Article 10 – Ownership

    The products sold remain the property of Nature for kids ® until delivery of the CLIENT's order to the address given when ordering.

    Article 11 - CUSTOMER Space - Account

    In order to place an order, the CUSTOMER is invited to create an account.

    To do this, he must register by completing the form that will be offered to him at the time of his order and undertakes to provide sincere and accurate information concerning his contact details, in particular his email address.

    The CLIENT is responsible for updating the information provided. He is told that he can modify them by logging into his account.

    To access his personal space and order history, the CUSTOMER must identify himself using his e-mail address and his password which he will have entered during his registration and which are strictly personal. As such, the CUSTOMER refrains from any disclosure. Otherwise, he will remain solely responsible for the use that will be made of it.

    The CLIENT may also request to unsubscribe by going to the dedicated page on his personal account or by sending an email to: patrick@natureforkids.be. This will be effective within a reasonable time.

    In the event of non-compliance with the General Conditions of Sale and/or Use, the site www.natureforkids.eu will have the possibility of suspending or even closing the account of a CLIENT after formal notice sent by electronic means and remaining without effect.

    Any deletion of an account, for whatever reason, results in the pure and simple deletion of all personal information of the CUSTOMER.

    Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of the seller.

    The creation of the account entails the acceptance of these General Conditions of Sale.

    Article 12 – Right of withdrawal and return costs

    The CUSTOMER has the right to withdraw from the contract within 14 calendar days of receipt of his order, without penalty and without giving any reason.

    The period mentioned in the first paragraph runs from the day of receipt of the goods by the CLIENT or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off-premises, the CUSTOMER may exercise his right of withdrawal from the conclusion of the contract.

    In the case of an order relating to several goods delivered separately or in the context of an order for a good made up of lots or multiple parts, the delivery of which is staggered over a defined period, the period runs from receipt of the last good or lot or of the last piece.

    The CUSTOMER can submit his request either by contacting customer service via the contact page of the website, or by returning the withdrawal form ( see appendix 1 ) completed by post or email, or by sending a clear request to this effect. He can also ask to exchange the products or to be reimbursed.

    During the withdrawal period, the CUSTOMER will take the greatest care of the products and their packaging. The CUSTOMER will only unpack and use the products to the extent necessary to be able to judge whether he wishes to keep them or not. If the CUSTOMER wishes to exercise his right of withdrawal, he will return the products, with all possible accessories (accessories, documentation, instructions, etc.), to the following address: RUE DU CLAIR VAL 28, 5020 SUARLEE, Belgium. The return of the products must be done within a maximum period of 14 days from the exercise of the right of withdrawal. Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing their re-marketing in new condition, accompanied by the purchase invoice. Damaged, soiled or incomplete Products are not taken back. The return costs remain the responsibility of the CUSTOMER.

    Nature for kids ® reimburses packages not received or returned by the CUSTOMER with a deduction of €15.00 for processing the order and €6.00 ​​for transport costs related to the return of the package.

    Nature for kids ® will reimburse the CUSTOMER using the same method of payment used to place the order. Reimbursement will be made with deduction of delivery and preparation costs paid by the CLIENT or borne by Nature for kids ® . The refund will be made within 14 days after Nature for kids ® has become aware of the withdrawal request, provided that Nature for kids ® has received the returned products in their original condition (as described above) or that the CUSTOMER has provided proof of their shipment.

    The responsibility of the CUSTOMER will be engaged for any handling of the products other than that necessary to establish the nature, the characteristics and the good functioning of the products.

    The CUSTOMER cannot exercise his right of withdrawal when:

    1. the goods supplied have been made to its specifications or clearly personalized;
    2. the goods supplied cannot be returned or are likely to deteriorate
    3. goods supplied sealed which have been unsealed after delivery and cannot be returned for reasons of hygiene or health.

    Article 13 – Return policy within 30 days

    Nature for kids ® defends sustainable and reasonable consumption. As such, we do not want the CUSTOMER to keep products that he does not consume or that do not suit him. In this way, we want to offer it maximum comfort of use.

    In line with our zero waste philosophy, Nature for kids ® offers the CUSTOMER its return policy within 30 days.

    The CUSTOMER may return all products sold by Nature for kids ® to us within 30 days of receipt of the products, without giving the reason, if the products are complete (with accessories, instructions, etc.) and in new and intact. The packaging cannot be unsealed and must be able to be resold.

    The CUSTOMER must use the return form ( see appendix 2 ) on our site in the FAQ section. Contact us at patrick@natureforkids.be if you have any difficulty. You must then simply return the products to Nature for kids ® , RUE DU CLAIR VAL 28, 5020 SUARLÉE, BELGIUM, in their original condition (sealed packaging, accessories, instructions, etc.), accompanied by the return form completed by your care. The costs and risks associated with return transport will be borne by the CLIENT.

    In the event of a return in accordance with our return policy, Nature for kids ® will send the CUSTOMER by email a voucher equivalent to the amount of the returned products, with a deduction of €15.00 for processing the order and €6.00 € for transport costs related to the return of the package, no later than 14 days from receipt by Nature for kids ® of the products in good condition. We will use the same email address as the one used by the CUSTOMER when ordering. The voucher will be valid on www.natureforkids.eu for 1 year from the date of redemption.

    Any product that is incomplete, damaged, damaged or whose original packaging has been damaged will not be refunded, exchanged or returned. Indeed, in line with our zero waste philosophy, we would like to put back on sale any compliant product while avoiding waste (of products and packaging). CUSTOMER'S COOPERATION WILL BE APPRECIATED!

    This warranty does not apply to:

    1. the goods supplied have been made to its specifications or clearly personalized;
    2. the goods supplied cannot be returned or are likely to deteriorate
    3. goods supplied sealed which have been unsealed after delivery and cannot be returned for reasons of hygiene or health.

    This return policy does not affect the CUSTOMER's rights recognized by law (see Article 16 of these General Conditions of Sale ("Warranty"), including your legal right of withdrawal described above.

    Article 14 – Product conformity

    Nature for kids ® guarantees that the products comply with the contract, with the specifications described on the site and with the reasonable requirements as to their quality and their usefulness. In the event that an apparent defect or non-conformity is observed, the CUSTOMER must imperatively and immediately report this fact to Nature for kids ® , under penalty of forfeiture of his rights in this respect, without prejudice to the rights granted by articles 1649bis and following of the civil code and by articles 1641 and following. In this second case, it is assumed that Nature for kids ® was unaware of the hidden defect.

    In addition, we would like to clarify that we always only offer products that we buy from the manufacturers of the original products and their wholesalers. In case of doubt about the authenticity of the products, the CUSTOMER can find more information and advice on the site https://cecbelgique.be. In the event of suspicion of counterfeiting, the CUSTOMER can always file a complaint via the contact point .

    Article 15 – Availability of products

    To satisfy all of its customers, Nature for kids ® makes every effort to ensure the greatest availability of the products offered for sale. Nature for kids ® undertakes to sell the products on its site within the limits of available stocks at Nature for kids ® and its suppliers. The availability of the products sold on the site is mentioned on each product sheet, for information only.

    If, despite the efforts of Nature for kids ® , the availability of the products could not be ensured during the processing of the order and that the availability could not be restored in the short term (out of stock at the supplier, fortuitous event or force majeure preventing Nature for kids ® to quickly replenish a stock, etc...) you would be informed of the delay in delivery as soon as possible by e-mail using the address entered in your account. We may offer you an alternative, but you can also modify or cancel your order, free of charge. You will not be charged for unavailable products.

    Nature for kids ® can in no way be held responsible for the unavailability of products. Nature for kids ® may, in order to best satisfy its customers, distribute a limited stock among several orders concerned.

    In order to ensure delivery as quickly as possible, Nature for kids ® reserves the right to send an order in several shipments, without additional transport costs compared to a single shipment (transport costs which are indicated during the ordered).

    Article 16 – Warranty

    Products purchased on this site are guaranteed for two years under European Directive 1999/44/EC.
    In addition to this and beyond the legal guarantees offered by law, there is a specific manufacturer's guarantee specific to each product. We invite the CUSTOMER to consult the specific notices provided for more information.
    In the event of a lack of conformity of the product purchased, the CUSTOMER can contact us by email at Nature for kids ® (patrick@natureforkids.eu) or can contact the manufacturer or publisher, in accordance with the warranty clauses specific to the product concerned.

    Any defect must be reported as soon as possible, at the latest within 2 months of the finding of the defect.

    In all cases, Nature for kids ® Customer Service is there to assist the CUSTOMER in all stages of warranty claims.

    Article 17 – Customs

    Nature for kids ® delivers to all the countries mentioned on the site. Orders destined outside the European Union may be subject to import duties and taxes, which are collected when the package arrives at its destination. Nature for kids ® has no control over these customs clearance costs and import taxes and never bears these costs. The CUSTOMER is considered an importer, must pay these costs in full and contact the local customs administration to find out about the procedures and regulations to be observed.

    Article 18 – Evidence

    The e-mails and the automatic registration systems of the website serve as proof, in particular for the date of the order and its content.

    Article 19 – Customer service and possible complaint

    Our customer service will make every effort to answer your questions, suggestions or complaints and help you as best as possible. It can be joined by the following flues:

    • via the “contact” page of the website
    • via the "leave a message" chat link on the website
    • by email at patrick@natureforkids.be
    • by phone on 0032 (0)468 45 53 60
    • by mail: Nature for kids, Customer Service, 28 rue du Clair Val, 5020 Suarlée, Belgium

    Article 20 – Liability

    Nature for kids ® cannot be held responsible for improper use of the products or for possible modifications to the products made by the manufacturers. The responsibility of Nature for kids ® will in any case be limited to the amount of the order and cannot be engaged for simple errors which could have remained despite all the attention given to the presentation of the products. Under no circumstances can Nature for kids ® be held liable for indirect or consequential damage or for damage that was not foreseeable at the time of the order. Neither the photos, illustrations or product sheets engage Nature for kids ® . This information is given for information only. The CUSTOMER undertakes to carefully read the instructions provided by the manufacturer on or in the packaging of the product.

    Article 21 – Personal data

    Nature for kids ® respects the Belgian law of December 8, 1992 as revised on the treatment of the protection of privacy. The CUSTOMER has a right to access, modify, rectify and delete data concerning him by contacting Nature for kids ® .

    Nature for kids ® undertakes not to communicate the details of its customers to a third party without prior agreement. On the other hand, Nature for kids ® undertakes not to resell its databases to third-party companies.

    Article 22 – Intellectual rights

    The name and logo of Nature for kids ® as well as those of the companies listed on the website are protected names, brands and logos. The information presented on the site may not be made public, reproduced or modified without the prior written authorization of Nature for kids ® except for strictly personal use.

    Article 23 – Modification of the service or the General Conditions of Sale

    Nature for kids ® reserves the right to make changes to its product catalog, services, procedures, terms and conditions, including these General Terms and Conditions of Sale at any time. The CUSTOMER is subject to the terms and conditions, procedures and General Conditions of Sale in force at the time he places an order on the natureforkids.eu website. If a stipulation of these General Conditions of Sale is deemed invalid, void, or unenforceable, for whatever reason, this stipulation will be deemed severable and will not affect the validity and enforceability of the remaining stipulations.

    Article 24 – Applicable law and force majeure

    Nature for kids ® will make every effort to resolve any dispute amicably, in the interest of all parties. Contact us at patrick@natureforkids.eu to report any issues. In the very unlikely event that the courts should be seized, these Terms of Use are subject to Belgian law. If you are a CUSTOMER and your usual residence is located in a country of the European Union, you also benefit from rights protecting you under the mandatory provisions of the law applicable in your country of residence. You agree to submit all disputes arising from the commercial relationship between you and Nature for kids ® to the exclusive jurisdiction of the courts of the city of Namur in Belgium.

    The PES Economy has developed a mediation site to help with the simple and rapid resolution of disputes concerning online purchases. You will find information at https://economie.fgov.be/fr/themes/line/belmed-mediation-en-ligne/belmed-votre-partenaire-en .

    The European Commission also provides an online dispute resolution platform which you can access at: https://ec.europa.eu/consumers/odr/ .

    Section 25 – Miscellaneous

    The fact that one of the provisions of these general conditions is declared invalid, illegal or void does not affect the validity, legality or applicability of the other provisions. The fact for Nature for kids ® to omit to require the strict application of one or more provisions of the General Conditions does not constitute a tacit waiver of its rights and does not prevent it from subsequently requiring strict compliance with these provisions.

    Nature for kids ® is not responsible for the delayed performance or non-performance of the Service as a result of force majeure. Cases of force majeure are considered to be cases of war, riot, insurrection, interruption of transport, import or export problem, strike, lockout, shortage, fire, earthquake, pandemic, floods and any other cases recognized by Belgian courts. In the event of force majeure, Nature for kids ® is entitled to deliver the products during the 60 days following the contractually agreed date. After this time, the customer can cancel his order.

    Any dispute will be governed by Belgian law. Only the courts of Namur have jurisdiction.

    You can notify your dispute on the European ODR platform: http://ec.europa.eu/consumer/ord/.

    Appendix 1: WITHDRAWAL FORM

    Please complete and return this form only if you wish to withdraw from the contract:

    To the attention of :

    Nature for kids®

    Rue du Clair Val 28

    B-5020 SUARLEE

    Email: patrick@natureforkids.be

    I/We (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of the following (*) good(s):

    • Order made on ………………………………. (please fill in the date)
    • Order received on ……………………………… (please fill in the date)
    • Name of the person who ordered: ……………………………………………..
    • Address given when ordering …………………………………………………………………………………………..…………………… ………………………………………………………………………………………………………………
    • Date : …………………………………………………………
    • Signature ( only in case of notification of this form on paper)

    …………………………………………………………

    (*) DELETE AS APPROPRIATE.

    Appendix 2: RETURN FORM - 30 DAYS

    Please complete and return this form only if you wish to return to us items acquired up to 30 days ago:

    To the attention of :

    Nature for kids®

    Rue du Clair Val 28

    B-5020 SUARLEE

    Email: patrick@natureforkids.be

    I/We (*) hereby notify you of my/our (*) wish to return relating to the sale of the following (*) good(s):

    • Order made on ………………………………. (please fill in the date)
    • Order received on ……………………………… (please fill in the date)
    • Name of the person who ordered: ……………………………………………..
    • Address given when ordering …………………………………………………………………………………………..…………………… ………………………………………………………………………………………………………………
    • Date : …………………………………………………………
    • Signature ( only in case of notification of this form on paper)

    …………………………………………………………

    (*) DELETE AS APPROPRIATE.

    To print the CGU & CGV, click on the link below CGV - CGU

    Privacy Policy

    This privacy policy has been developed in accordance with GDPR/RGPD rules. 

    Who processes your data?

    Nature for kids (trade name used by Patrick Devos, independent natural person, hereinafter referred to as Nature for kids ), whose head office and logistics are located rue du Clair Val 28 at 5020 Suarlée (Namur) in Belgium , registered in the register of natural persons (RPP) under the number 0883.925.564 processes the data collected concerning you, and is responsible for the processing of personal data for any collection of data concerning you in relation to the services offered by Nature for kids .

    For what purposes do we collect and process your data?

    Nature for kids®  collects and processes data concerning you for the purposes listed below and detailed below:

    First of all, they are used for customer relationship management purposes and to allow us to better interact with our customers, to optimize the user experience or to respond to requests and possible complaints from our customers.

    These treatments include in particular:

    • The possibility of creating an account,
    • The management of your consents and authorizations concerning the use of your personal data in particular for the sending of newsletters and commercial solicitations by electronic means,
    • Allow you to benefit from the services of Nature for kids , order products and services, track your orders and their invoicing, subscribe to newsletters, etc.
    • the collection of your comments and opinions;
    • the management of communications and the monitoring of our exchanges, particularly in the context of any disputes (in particular via customer service accessible for example by telephone, by instant messaging such as chat. these exchanges may be recorded for the purpose of improving the service ),
    • the management of your requests related to the exercise of the rights in particular of access, rectification, and opposition, which you benefit from in application of the regulations on personal data;
    • management of the risk of fraudulent use of your data or the services to which you have access via Nature for kids ; depending on the results of the checks carried out, Nature for kids may take any measures it deems useful for securing your data and our information systems used for the purposes of using Nature for kids ,  as well as for the defense of its interests. If necessary, these measures may lead to the suspension of your access to eu and to your online account.
    • the management of product recalls initiated by suppliers or the sending of various information or documents relating thereto;
    • to establish analyzes or statistics to respond to inquiries or requests carried out by public interest bodies, or administrations, or administrative or judicial authorities (example in the event of a food risk),
    • to trace and administer the evidence that Nature for kids must report in application of its legal or regulatory obligations or for purposes related to the management of litigation (e.g. the necessary evidence concerning the exercise of your rights, evidence relating to your orders)
    • the management of any disputes, in particular related to the recovery of sums that you may owe us, and the management of payment incidents,
    • to comply with our legal or regulatory obligations applicable to the activity of Nature for kids (e.g. to respond to requests from the tax authorities).


    Your data may also be used to carry out operations relating to commercial prospecting, or studies intended to improve customer knowledge and the services that Nature for kids can offer.  to its customers. Your data is thus likely to be used, in compliance with the required authorizations that you may have granted to us:

    • to send you promotional messages or advertisements, personalized or not, by post or electronically, including by mobile notifications, according to your profile,
    • to analyze your use of the services (in particular your online browsing and your reactions to emails), so that we can get to know you better, assess the interest represented by the Services offered as well as the messages we send you and offer you offers, content and services adapted to your profile; these analyzes will be carried out in compliance with the authorizations that you may have granted us, in particular in the event of the use of cookies or other tracers.

    For commercial prospecting operations linked to profiling and which are based on the consent of the person concerned by the processing, the latter may withdraw their consent at any time, it being understood that this will not call into question the legality of the processing implemented before this revocation.

    Your data may be used to carry out technical operations related to the processing of your personal data, for the purposes of the purposes set out herein. This includes :

    • technical operations related to the rectification of addresses;
    • the allocation of a digital identifier linked to your data, so that we can interact with you via various digital communication media (websites and mobile applications, social networks) including to send you targeted advertisements,
    • technical, organizational or cyber security operations related to the detection of anomaly and the securing of your data as well as our information systems from which your data is processed.

    Why does the processing of your personal data take place?

    Your data may be processed for one or more of the following reasons:

    • because it is necessary to provide the services of Nature for kids .
    • as part of the agreement that you may have formulated, for example to allow us to communicate with you about our offers and products or those of third-party advertisers;
    • in respect of the interests, freedoms and fundamental rights of people registered with Nature for kids services because this is necessary to allow us or our partners to pursue our legitimate interests such as building customer loyalty, optimally managing our relationship with our customers, get to know them better and promote our products and services to them, or even fight against fraud and ensure our defense in the event of litigation.

    What data do we collect?

    Data processed within the Nature for kids framework  come from :

    • your registration: data appearing on the subscription form such as your surname, first name, date of birth, contact details
    • the use of Nature for kids services such as your purchases, whether made directly from Nature for kids or via natureforkids.eu: data allowing you to be identified and authenticated (connection logs, IP address), those relating to purchases, places and times of ordering and purchasing, your navigation on the site, the dates and times of consultation of the site, location data;
    • sites and mobile applications published by entities third to Nature for kids : information relating to navigation or advertisements addressed to you;
    • social networks such as Facebook, Linkedin, Instagram; Indeed, data exchanges can occur between Nature for kids and social networks, when for example you are connected to the Facebook social network on your computer and you consult a page of the Nature for kids site. Similarly, if you click on the Instagram button on a page on the Nature for kids site, Instagram will collect this information. If you do not want such exchanges, we recommend that you disconnect from social networks before consulting the Nature for kids site.
    • Data concerning you may possibly be transmitted to us by third parties, such as your postal or electronic address, data relating to your profile, which will integrate our databases. These third parties have collected your data fairly and obtained any consent required before any transmission to Nature for kids .
    • We may possibly have data from Open Data.


    With the exception of data from open data, other data is not accessible to the public.
    Data can be collected directly from you or through the use of Nature for kids services or even come from other group entities or possibly from our partners or third parties.
    The data collected is essential to allow Nature for kids , their service providers and/or partners to provide the services of the services offered via Nature for kids , to allow us to get to know you better and to interact with you, to offer a facilitated relationship with the Nature for kids ecosystem, or to send you, us or our partners, content adapted to your profile and your areas of interest.

    Who will be likely to access your data?

    To achieve the purposes described above and within the limits necessary for the pursuit of these purposes, your data may be transmitted to all or part of the following recipients:

    • authorized persons from the departments concerned within the company Nature for kids (eg: services in charge of marketing, studies and analyses, consumer panels, customer service, litigation, accounting and tax affairs or IT and information systems security);
    • to payment providers and collection providers for sums that you may owe,
    • Nature for kids service providers and subcontractors (e.g. IT service providers, service providers involved in the advertising sector);
    • advertisers or partner brands, but in this case the latter have no direct or indirect access to data concerning you and only data linked to your profile without it being possible to identify you directly or indirectly, can be used to these advertisers
    • the administrative or judicial authorities where necessary in the context of compliance with our legal obligations or to enable us to ensure the defense of our rights and interests.

    Limitation of the retention period of your data

    The data collected about you will be kept for the duration necessary for the fulfillment of the purposes above, plus the period of legal prescription.
    Thus, primarily, your account data (registration) will be kept for the duration of your membership. They may then be kept and processed for 3 years following the last contact from you, to allow us to send you commercial solicitations.
    The data concerning you may be kept for longer under specific legal obligations or with regard to the applicable legal limitation periods.

    For example, data may be retained for:

    • 6 years for tax documents;
    • 10 years for accounting documents;
    • the entire duration of the litigation and until all remedies have been exhausted.

    Finally, in the event of the exercise of their rights by the persons concerned, the data relating to identity documents may be kept for the applicable legal limitation periods, i.e. for a maximum period of 3 years.

    How is your data secured?

    Nature for kids ® takes into account the nature of the personal data and the risks presented by the processing, to put in place the appropriate technical, physical and organizational measures to preserve the security and confidentiality of the personal data and prevent them from being deformed, damaged or that unauthorized third parties have access to it.
    Nature for kids chooses subcontractors or service providers who offer guarantees in terms of quality, security, reliability and resources to ensure the implementation of technical and organizational measures, including in terms of processing security. Subcontractors and service providers undertake to respect levels of confidentiality at least identical to those of Nature for kids .

    Are your data processed outside the European Union?

    The different categories of data collected and processed may be transmitted to service provider companies located in countries outside the European Union such as Canada, or even in the context of IT services or the exploitation of data in connection with social networks.
    To secure transfers outside the European Union, our subcontractors sign with Nature for kids for example either standard clauses defined by the European Commission in order to regulate flows, or its subject to binding internal rules by the authorities which control the protection of personal data, or are located in a country with legislation offering a adequate protection.

    What are your rights ?

    In accordance with the regulations on the protection of personal data, you have a right to information as well as a right of access, rectification, deletion (unless they are necessary for the execution of our contract, or that they are necessary for us to comply with our legal obligations or ascertain or exercise our rights) related to the data which concern you, as well as the right to define directives relating to the fate of your data after your death. It is specified here that under the right of access, Nature for kids may request the payment of a reasonable fee based on administrative costs for any additional copy of the data to that which will be communicated to you.


    You also have a right to obtain the limitation of processing and a right to the portability of the data that you may have provided, which will apply in certain cases. In addition, you can request to exercise your right of opposition for reasons relating to your particular situation, to the processing of personal data concerning you when the processing is based on the legitimate interest of the data controller, including profiling. . In the event of the exercise of such a right of opposition, Nature for kids will cease the processing except when there are legitimate and compelling reasons for the processing which prevail over the interests and rights and freedoms of the data subject or for the recognition, exercise or defense of a legal right. You can also object to any processing related to prospecting (including profiling related to such prospecting), or withdraw your consent at any time, in cases where this would have been requested of you (the withdrawal of your consent will be without affecting the lawfulness of the processing carried out before the withdrawal of consent)

    Nature for kids  would like to inform you that failure to provide information or modification of your data is likely to have consequences in the processing of certain requests in the context of the performance of the services and that your requests for the exercise of rights will be kept at tracking purposes

    To exercise your rights, simply write to Nature for kids , rue du Clair Val 28, 5020 Suarlée, Belgium:
    - By e-mail: patrick@natureforkids.be indicating your surname, first name, e-mail address and if possible your customer reference.

    Nature for kids - Cookie management

    The use of Cookies when visiting the Site

    To allow users of Nature for kids to fully benefit from the services offered by our site [i.e.: purchases of products, consultation, registrations for the services offered, etc.], optimization of use and personalization (in particular personalization of offers and advertisements) depending on the user, Nature for kids uses Cookies.

    As long as the Client/User of the Site does not decide to deactivate cookies, he accepts that Nature for kids can use them. He can deactivate these cookies at any time, and this free of charge, from the deactivation possibilities offered to him and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered Services offered by Nature for kids .

    Cookies - Definition and purpose

    Sorry, these are not cookies, candies or pastries, but small (temporary) text files left on your computer.

    When you consult the Nature for kids site, information relating to the navigation of your device (computer, tablet, smartphone, etc.) on the site may be saved in text files called "Cookies", installed on your browser. Cookies will be used to recognize your browser during the validity period of the Cookie concerned.
    Only the issuer of the Cookie concerned is likely to read or modify the information contained therein.

    In other words, thanks to cookies, you do not have to enter or download information again each time you visit our websites. Super helpful! At the same time they help us to see how you use our websites and how to improve and make everything user-friendly. It should also be mentioned: we also use cookies for marketing reasons.

    We therefore use JavaScript. Thanks to this we can create beautiful things, some in combination with cookies and web beacons. For example, we can store your basket or the lists of your products already consulted.


    Some Cookies are essential for the use of the site, others make it possible to optimize the use of the site and to personalize the contents displayed. Below you will find more details about the different types of cookies we use:

    Technical cookies

    These technical cookies are necessary for the use of the site. Without them, you could not access and use certain functions of the site. Among these, we can mention cookies that allow you to access your customer area, Nature for kids session cookies which will temporarily save the information of your session (website visit). So you don't have to fill in the form again when you reload the page, or when you haven't filled in all the fields correctly at once, cookies allow us to recognize you on our webshop, to know what in your basket or if you are logged in. These cookies also allow us to implement security measures.

    Preference cookies

    These cookies make it easier for you to access our services and to personalize your browsing on our Site (the display of the products you have previously purchased, for example). It is then a question of memorizing the display preferences of your browser (language used, display settings, operating system used, etc.) and of adapting the presentation of the site during your visits, according to the materials and viewing or reading software included in your terminal and which are used for browsing the Site.

    Statistical cookies

    These cookies allow us to compile traffic statistics, analyze your use of the Site and monitor the performance of our Site in order to improve its operation.

    We use this information to improve our website. Without this cookie, we miss your data. We can't see how you use our webshop and you have to wait even longer to see improvements. We can cite among these cookies:

    - Google Analytics cookies. With Google Analytics we measure how you use Nature for kids and our webshop and how you find us. We use this information to improve our website. Without this cookie, we miss your data. We can't see how you use our webshop and you have to wait even longer to see improvements. It is deleted after a maximum of two years. Google does not share anonymous data with third parties.

    - Hotjar cookies, it allows us to see where you click on the site, and what part of the site you are viewing. Thanks to Hotjar we can better understand the way our users use our site and therefore make ergonomic improvements. This cookie is deleted after a maximum of 1 year.

    Social network and sharing cookies

    Cookies are likely to be deposited by third party social networks of Nature for kids , in particular when you share one of our pages on a social network.

    Social networks are also likely to identify you through the buttons or modules present on our Site even if you have not used them during your navigation. Indeed, the social network can follow your browsing simply because your session is open when you browse the Site. If you wish to avoid these cookies, we recommend that you log out of all social networks before visiting our Site (or use private browsing as explained below), otherwise tracking is automatic.

    We also invite you to consult the privacy protection policies of these networks in order to find out about the purposes for which your data is used and the nature of the information they may collect (that of Facebook can be found at the link following: https://www.facebook.com/privacy/explanation). It is appropriate for everyone to ensure that the conditions of use of these social networks make it possible to supervise and restrict the use of their data by these social networks, in particular by setting up their user accounts with them.

    Advertising cookies

    These cookies may be placed by us or our partners on your browser when you visit the natureforkids.eu site. in order to offer you on the Site or a third party site, personalized advertisements and to carry out commercial prospecting operations.


    Nature for kids is therefore likely to contain Cookies issued by third parties (communication agency, audience measurement company, targeted advertising provider, etc.) allowing them (during the validity period of their Cookies) to collect information from navigation relating to the browsers consulting the Site and to determine the advertising content likely to correspond to your centers of interest in order to send you targeted advertisements, with regard to your browsing history collected by the third party.


    At any time, you can prevent the collection of information about you by these third-party Cookies, by clicking on the corresponding links (see the chapter on the management and use of cookies).
    The issuance and use of Cookies by these companies are subject to their own terms of use.

    Thus, when you access a third-party site containing advertising space, said space may contain one or more advertisements from the Nature for kids Site. The aim is for example to limit the number of advertisements displayed by measuring the number of advertisements viewed. Then, it is also to adapt the advertising content inserted on our Site to your centers of interest. Finally, this also allows us to adapt and send our customers personalized advertisements that are specifically intended for them by means of electronic prospecting or by display on the terminal within advertising spaces containing Cookies issued by our site. This is thanks to the personal data that our customers communicate in particular when registering or accessing one of the services on the site. Among these cookies, we can cite:

    -Microsoft Advertising: This cookie can see which products you are interested in. This will help us show you more relevant ads in Microsoft Advertising. Without these cookies, you would not receive personalized offers. This cookie will be deleted after 90 days. Microsoft shares anonymous data with third parties.

    -Google Advertising: With this Google cookie we can know how you use natureforkids.eu . This knowledge allows us to make better choices in the products we present to you. But also to offer you offers that may interest you. Without this cookie, you would not receive these personalized offers on our website, in our newsletter and in your emails. This cookie comes from Google and will be deleted after a maximum of two years. Google does not share anonymous data with third parties.

    - Facebook: This cookie can see which products you are viewing. This way we can show you relevant ads on Facebook. This cookie comes from Facebook and remains active for a maximum of 2 years. Without these cookies, you would not have personalized offers. Facebook does not share information with third parties.

    Klaviyo: When you subscribe to our newsletter, we can offer you more targeted offers. A kind of personalized newsletter in short. For this, we use an email marketing software, Klaviyo. Without Klaviyo cookies, you would miss all those newsletters prepared especially for you.

     

    Sharing terminal usage with others

    If the Customer's terminal is used by several people and when the same terminal has several navigation software, the Site cannot ensure with certainty that the services and advertisements intended for the terminal correspond to the actual use by the Customer of this terminal and not to that of another user of this terminal.
    The sharing with other people of the use of the Customer's terminal and the configuration of the parameters of his browser with regard to Cookies are his free choice and his responsibility. In other words, if you use your computer (for example) with other people, the browsing of different users will be recorded and will therefore be tracked by cookies. It is therefore ideally necessary to delete the cookies between the different sessions in this case.

    The length of the conversation

    Cookies are kept for a maximum of thirteen (24) months from their deposit on your terminal. Upon expiry or if you have manually deleted your cookies, your consent will be required again.

    Cookie management

    The recording of a cookie in a terminal is subject to your prior consent. Consequently, a prior information slip is displayed when you consult the Site for the first time in order to inform you that by continuing your navigation you accept the deposit of cookies on your terminal.

    You can refuse the deposit of cookies on your terminal. However, the refusal to install or the deletion of cookies may lead to a degraded operation of use of the Site. The consequences can in no way be considered as being due to Nature for kids .

    If you do not wish to receive any cookies, you can adjust the settings of your Internet browser (Safari, Firefox, Chrome, internet explorer, etc.) to completely block the use of cookies. Some features are then disabled, such as online ordering. You can always consult the website for information on our promotions and our products.

    You can manage and modify the use of Cookies at any time.

    You can click on the links below to access the user manual for the different browsers:

    To avoid cookies from certain sources only, you can visit the following website: www.youronlinechoices.com .

    How to clear cookie history

    Here are some explanations to do the deletion yourself.

    In Chrome:

    • Click on the 3 dots at the top right. Click History > History > Clear browsing data.
    • In the “Delete browsing data” menu, at the top, in “period” you can choose the period you want to delete. Below, you indicate which elements you want to delete. Choose at least “Cookies and other site data”.
    • Click on “clear data”

    In Safari:

    • Open Safari and go to Safari > Preferences > Privacy > Manage Website Data and remove the links you want or click "Remove All"

    In Firefox:

    • Click on the 3 lines of the menu, at the top right, click on Preferences > Privacy and security > section "Cookies and site data" > Manage data > delete the links you want or click on "Delete all" > save changes.

    In Microsoft Edge:

    • Click the ... icon at the top right of the window to open the setting menu and choose Settings.
    • In the Clear browsing data section, click Choose what to clear.
    • Check the box for Cookies and saved website data (as well as others if you wish) and click Clear. Then close the settings window.

    In Internet Explorer:

    • Click on the wheel, top right > Security > Delete browsing history > select "Cookies and website data" and click "delete".

    The Client can also connect to platforms, bringing together digital advertising professionals who make it possible to know the companies registered on these platforms and which offer them the possibility of refusing or accepting the Cookies they use to adapt, depending on whether they collect, the advertisements likely to be displayed on its browser.

    This European platform is a centralized interface that allows the Customer to express his refusal or acceptance of Cookies from such and such a professional.


    This procedure will not prevent the display of advertisements on the websites that the Customer visits. It will only block technologies that make it possible to adapt advertisements to its centers of interest.

    It is also possible to browse in private browsing (incognito) which avoids keeping all the previous cookies active.

    Download or print our Privacy Policy? Click here